After-sales Policies
- 180-day Free Replacement Service
- Price Guarantee Service
- How does the return & warranty policy work at ochama?
- Will I get the full purchase amount back after I return my product?
- How to apply for an after-sales service at ochama？
- Do I have to pay for my return?
- What is the return and refund period of my order?
- Can I return my order at a pick-up point?