Flash Sale is a promotion in which a limited number of discounts are offered on an item for a short period. Those deals are available, one per customer, until the promotion period for the sale ends or the deals are sold out. Flash Sale items may change daily and are time-sensitive (Super Flash Sales are even more so), so complete your payment as soon as possible.
Frequently Asked Questions about Flash Sale
1. What does the Daily flash sale look like?
For the Daily Flash Sale, customers could see:
- The promotional discount amount and the discounted price
- A status bar showing the percentage of how many have already been purchased
- A timer appears showing how much time is left to redeem the discount and complete the purchase
- There are three Daily Flash Sale time slots 08:00 - 13:59:59, 14:00 - 19:59:59 and 20:00 - 02:00, each available for 6 hours
- The Flash Sale can be found and accessed on the ochama homepage as shown below.
(Webpage)
(ochama App)
2. What is Super Flash Sale?
Super Flash Sale is what we will randomly offer during big promotions, for example Christmas/618/11.11/Black Friday etc, we will select an item from top brands with an amazing price only for very very limited offers. For Super Flash Sale offers - no timer or status bar, stock is released at the scheduled time in the relevant Daily Flash Sale and when it's gone, it's gone. As the Super Sale items are much more valuable than the Daily Flash Sale, you can be sure that the purchase will always be completed within an average of 10 seconds! Announcements with instructions, pop-up windows and messages will remind customers to get ready for the lucky price.
3. What happens if I get stuck during the Super Flash Sale?
It is true that a situation may arise where everyone rushes into the system for the lucky prize, causing the system to crash. If no one gets the offer, ochama will definitely reschedule the activity. If there are customers who actually get the item with the super lucky price and the offers are fully purchased, then we would call this activity a success.
4. Why is the same product still available but more expensive when the flash sale offer is sold out?
When an item is sold out at the Flash Sale price (including Super Flash Deals) and the remaining stock is still available on ochama.com, customers can purchase eligible items at the current selling price on ochama.