Customers have the option of deleting their ochama account at any time by going to App - Settings - Account Overview and clicking on Delete Account as shown below:
Kindly note that before deleting account, please make sure that there are no ongoing orders or after-sales requests in your account.
If you would like us to further confirm the deletion of your personal data, please refer to our Privacy Policy You can contact our customer service team at the same time as cancelling your account, we will forward the request to our technical department within 1 working day, and the deletion of your personal information will be completed automatically within 1 month.